Real Incidents. Real Recoveries.
Every case below was a live WordPress security incident handled by our team — not a hypothetical. These are the situations, the actions we took, and the results our clients walked away with.
Six Incidents, Six Recoveries
A sample of real engagements across our WordPress website security services, spanning e-commerce, healthcare, nonprofit, legal, SaaS, and real estate.
Ransomware-Style Encryption Reversed Overnight
An online retailer's product catalog and checkout files were encrypted overnight by an attacker demanding payment, halting all sales.
Our team isolated the affected files, restored clean versions from a verified backup, and closed the outdated plugin vulnerability used to gain access.
The store was fully operational within six hours with zero customer data lost and no ransom paid.
Patient Portal Backdoor & Admin Lockout Resolved
A clinic was locked out of its own patient portal after an attacker changed the admin email and defaced the homepage.
We worked directly with the hosting provider to regain secure access, reversed the defacement, and located a hidden backdoor left in a theme file.
Full access restored within hours, with a permanent fix applied to the outdated plugin that let the attacker in originally.
Donation Site Blacklist Cleared Before Fundraiser Launch
A nonprofit's donation site was flagged by Google right before a major fundraising campaign, blocking donor traffic entirely.
We verified the malware was already removed, then filed reconsideration requests with Google Safe Browsing, Norton, and McAfee simultaneously.
Every warning was cleared in time for the campaign launch, with zero disruption to the fundraising timeline.
Proactive Audit Uncovered Lingering Contractor Access
A law firm had never audited its WordPress site since launch and wanted a proactive review before onboarding a new client portal.
Our full vulnerability assessment uncovered fourteen distinct issues, including three former contractor accounts with lingering admin access.
Every vulnerability was resolved before any of them could be exploited, with a full written risk report delivered to the firm.
Daily Brute-Force Attempts Eliminated With Managed Firewall
A SaaS company was experiencing daily brute-force login attempts and periodic traffic floods that slowed the site for real customers.
We deployed a managed firewall and DDoS filtering layer, custom-tuned to their specific plugin stack and traffic patterns.
Malicious traffic dropped to zero within the first week, with no impact on legitimate visitor load times.
Managed Retainer Blocked Three Intrusion Attempts
A real estate brokerage joined the Fortress Managed Retainer after a costly malware incident, wanting to avoid a repeat.
24/7 file-integrity monitoring, monthly patching, and a managed firewall were deployed and maintained continuously by a dedicated analyst.
Fourteen months later, monitoring has caught and blocked three separate intrusion attempts before any compromise occurred.
What "Resolved" Actually Means To Us
Every case in this portfolio meets the same bar before we call it closed, regardless of which of our WordPress website security services was used.
Beyond These Six, We Cover Every Industry
The cases above are a sample. Our full client base spans a much wider range of sectors.
Straight From The Clients Behind These Cases
A few words from the business owners featured in this portfolio.
We were down for less than a day. Every hour felt like forever at the time, but looking back, the turnaround was remarkable.
They didn't just fix the visible problem. The root-cause report showed us exactly what let the attacker in and how it was closed for good.
Being on the retainer after our incident has been the best decision we made. Two attempted break-ins caught before they went anywhere.
Frequently Asked Questions
Common questions about the cases in this portfolio and how they were handled.
Are these real client cases, or hypothetical examples?
Every case in this portfolio is a real engagement handled by our team. Client names and identifying business details are anonymized or generalized to protect confidentiality, but the situations, actions taken, and results are accurate.
Why don't you show the actual business names and URLs?
Security incidents are sensitive for the businesses involved, and most clients prefer their compromise not be publicly associated with their brand, even after resolution. We respect that confidentiality across every case we publish.
Can I see a case study similar to my specific industry?
The six cases above span e-commerce, healthcare, nonprofit, legal, SaaS, and real estate, but our client base extends across many more sectors. Contact us directly and we can share relevant examples from your industry during your triage call.
How do you decide which service was right for each case?
Every engagement starts with a free triage call where an analyst assesses the severity and nature of the issue — active infection, blacklist flag, deep compromise, or preventative need — and recommends the matching service accordingly.
Do all cases get resolved this quickly?
Turnaround varies by case complexity, but the timeframes shown reflect typical outcomes for each service type. Deeper compromises involving admin lockouts or extensive backdoors can take longer than a standard malware cleanup.
What happens after a case like these is resolved — is there follow-up?
Every engagement concludes with a written report, and many clients transition into the Fortress Managed Retainer afterward for ongoing monitoring, which is reflected in the real estate case study above.
Can I request a reference from a past client in my industry?
In some cases, and with client permission, we can arrange a reference conversation. Reach out through our contact page and we'll see what's possible based on availability and confidentiality agreements.
Do you publish new case studies regularly?
Yes, this portfolio is updated periodically with new engagements as clients agree to have their (anonymized) case featured.
Your Case Could Be Next — In A Good Way
Whatever situation you're facing, there's a good chance we've resolved something similar. Get our WordPress website security services team working on it today.